paywise for Sage Active
paywise reads from Sage Active and never writes back. Nothing in your bookkeeping is
changed, cancelled or marked as paid.
Before you start
- A Sage Active account you can sign in with and authorise apps for.
- A paywise account.
- At least one open invoice in Sage Active.
- No active DATEV import may exist for your paywise company. Deactivate it under DATEV Einstellungen → Gefahrenzone → Integration deaktivieren before connecting Sage Active.
What paywise reads
The integration is read-only.
1. Connect Sage Active
1
Open the connection page
2
Accept the terms
Tick Ich akzeptiere die Nutzungsbedingungen. Nutzungsbedingungen opens
the full text.
3
Establish the connection
Choose Verbindung herstellen. paywise sends you to the sign-in, where you
authenticate with your own Sage credentials and grant access.You never enter Sage credentials into paywise.
4
Select the company
If your Sage account holds several companies, paywise then shows Verbindung
einrichten (set up connection) asking „Bitte wählen Sie das Unternehmen, mit
dem Sie fortfahren wollen” (please choose the company you want to continue
with). Pick the company whose invoices you want to submit and confirm with
Auswählen (select).The connection is then active.
2. Submit invoices for collection
1
Open the invoice picker
On the Sage Active page in paywise, choose Rechnungen einreichen.
2
Pick the invoices
paywise lists your open invoices live from Sage Active — with invoice number,
customer, invoice date, due date and amount. Invoices that are issued and not
yet paid in Sage are shown.The due date comes straight from Sage Active; paywise calculates nothing here.
3
Check the debtor data
Name and address come from the Sage contact, the invoice PDF is attached
automatically. Review and correct anything missing.
4
Record your payment reminder
Sage Active supplies no reminders over this interface. Enter how and when you
asked the debtor to pay — in writing or verbally, the date, and any payment
deadline you set.This matters legally: for consumers a reminder is normally required before
default interest and collection costs can be claimed.
5
Send the order
Confirm how collection should start, answer the legal questions, accept the terms
and choose Auftrag absenden.
Invoices that cannot be submitted
- Drafts and invoices not yet issued.
- Invoices Sage Active holds as paid.
- Incomplete recipient details. paywise imports the invoice as an editable draft. Complete the name and address in paywise before submitting the order.
- Already submitted invoices are shown as Eingereicht.
3. Disconnect
On the Sage Active page, choose Verbindung löschen and confirm with Löschen. paywise revokes the access and removes the connection. Orders you already submitted are unaffected. You can reconnect the account at any time.Troubleshooting
„Die Verbindung zu Sage Active konnte nicht hergestellt werden“
„Die Verbindung zu Sage Active konnte nicht hergestellt werden“
Check that you signed in with the right Sage account and granted access, then
start the connection again.
„Keine Unternehmen verfügbar“ (no companies available)
„Keine Unternehmen verfügbar“ (no companies available)
Your Sage account has no selectable company for the granted permission. Check the
rights assignment in Sage and start the connection again.
„Die Verbindung zu Sage Active ist nicht mehr gültig“
„Die Verbindung zu Sage Active ist nicht mehr gültig“
The authorisation was withdrawn or expired. Reconnect the account. Your previous
orders are not affected.
The invoice list is empty
The invoice list is empty
paywise shows only issued, still open invoices — and only those of the selected
company. Check the invoice status in Sage Active.
The open amount is too high
The open amount is too high
This interface supplies no partial payments. Correct the amount by hand before
submitting.
