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paywise for Qonto

Qonto
The Qonto integration lets you bring unpaid client invoices straight from Qonto into paywise. Invoice number, due date, open amount, customer data and an invoice PDF available in Qonto are carried over without retyping them. Recorded partial payments reduce the open amount.
paywise reads from Qonto and never writes back. No invoice in Qonto is changed, cancelled or marked as paid. This integration is provided by paywise; it is not a product provided or supported by Qonto.
The product interface is German. German button labels are quoted below so reviewers can follow the live flow.

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Before you start

  • A Qonto account with access to the organisation you want to connect and permission to authorise applications for it.
  • An existing paywise account. You must be an administrator of the selected paywise company to connect or disconnect Qonto.
  • An open client invoice in Qonto if you want to test the collection handover immediately.
  • No active DATEV import or other classic bookkeeping integration for the same paywise company. When switching, paywise may ask you to replace the previous source.

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What paywise asks for

Qonto shows these permissions during authorisation: That is the complete list. paywise requests no write permission.

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1. Connect Qonto to paywise

1

Open the connection page

Go to app.paywise.de/connect/qonto/ and select the paywise company you want to connect.
2

Accept the terms of use

Select Ich akzeptiere die Nutzungsbedingungen der Qonto-Anbindung (I accept the terms of use for the Qonto integration). The link in that text opens the terms for review.
3

Start authorisation

Choose Mit Qonto verbinden (Connect Qonto). paywise sends you to Qonto. Sign in there with your Qonto credentials and grant the read permissions listed above.You never enter Qonto credentials into paywise. Sign-in and consent happen entirely at Qonto.
4

Return to paywise

After consent, Qonto redirects you back. The page shows Verbunden (Connected) and confirms that the Qonto connection was established. Choose Jetzt starten (Start now) to open the invoice picker immediately.

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2. Submit invoices for collection

1

Open the invoice picker

On the Qonto page in paywise, choose Jetzt starten. This opens the debt collection submission wizard.
2

Pick the invoices

paywise lists eligible Qonto client invoices with the invoice number, customer, invoice date, due date, total and open amount.Search by invoice number or customer, filter by date and status, and select the invoices you want to submit.
3

Check the debtor and document

paywise carries over the name, address, email address, phone number and — for companies — VAT number where those details exist in Qonto. An available invoice PDF is attached automatically.Review the draft and complete any missing required details or documents before submission.
4

Record your payment reminder

Qonto reminders are not imported into the collection handover. In the wizard, record whether and when you already asked the debtor to pay and which deadline you set.
5

Send the order

Answer the legal questions, accept the terms and choose Auftrag absenden (Submit order).
From here the case is a paywise matter. You can follow its progress in your paywise dashboard; paywise changes nothing in Qonto.

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Which invoices appear

A Qonto invoice can be selected when it:
  • has status unpaid,
  • has an open amount greater than zero, and
  • is not linked to a credit note.
Payments recorded in Qonto are taken into account. After a partial payment, paywise shows only the remaining open amount. Paid invoices, drafts, cancelled invoices and invoices linked to a credit note do not appear. An invoice already handed to paywise is marked Eingereicht (Submitted) and cannot be submitted twice.

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Use Qonto with the Mahnservice

Qonto can also feed the paywise Mahnservice, the pre-collection dunning service. paywise then monitors overdue open invoices and also accounts for partial or full payments recorded later in Qonto. Before activation, you must confirm that automatic reminders in Qonto are disabled. This prevents Qonto and paywise from reminding the customer for the same invoice in parallel. The confirmation applies only to the currently connected Qonto organisation and can be changed or withdrawn by the person who established the Qonto connection. A reconnection or organisation change requires a fresh confirmation. For automatic import, paywise only considers invoices that also:
  • have a due date in the past, and
  • can be matched unambiguously to the connected Qonto organisation.
Before every reminder, paywise checks the current invoice status again. If the invoice has since been paid, or the status can no longer be determined safely, no reminder is sent. Credit notes, cancellations and other ambiguous changes are paused for manual review.

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3. Disconnect

On the Qonto page in paywise, choose Verbindung trennen (Disconnect) and confirm the dialog. paywise deletes the locally stored OAuth tokens and stops reading Qonto data. Qonto currently does not allow paywise to revoke the grant automatically during disconnect. Consent may therefore remain in Qonto. If required, remove it separately in the integrations or settings area of your Qonto account. Collection orders you already submitted remain in place. If Qonto supplies the Mahnservice, running Qonto dunning processes are paused because paywise can no longer verify the current invoice status. To reconnect, accept the terms again and repeat the Qonto authorisation.

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Troubleshooting

Start again at app.paywise.de/connect/qonto/. Use the same browser window throughout and sign in to Qonto with an account that may authorise applications for the intended organisation.
paywise only shows unpaid client invoices with an open amount greater than zero. Paid invoices, drafts, cancellations and invoices linked to a credit note are excluded. Check the status and open amount directly in Qonto.
paywise attaches the PDF only when Qonto supplies an attachment for the invoice. Add the required invoice document to the paywise draft before submitting the order.
Choose Erneut mit Qonto verbinden (Reconnect Qonto) and authorise paywise again at Qonto. Previous collection orders are not affected.
Check that the Qonto connection is active, that you are the original connection owner, and that you confirmed automatic reminders are disabled in Qonto.

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Questions

Write to [email protected].