> ## Documentation Index
> Fetch the complete documentation index at: https://docs.paywise.de/llms.txt
> Use this file to discover all available pages before exploring further.

# Xentral

> Send open invoices from Xentral to paywise for debt collection

# paywise for Xentral

<div style={{width: '64px', height: '64px', background: '#ffffff', borderRadius: '10px', display: 'flex', alignItems: 'center', justifyContent: 'center', padding: '10px', boxSizing: 'border-box'}}>
  <img src="https://mintcdn.com/paywisegmbh/wAdTkukMeudh23V7/images/integrations/xentral-icon.svg?fit=max&auto=format&n=wAdTkukMeudh23V7&q=85&s=f83949fcd0c2a66f7e5bb3efb0aa6b0f" alt="Xentral" style={{width: '100%', height: '100%', objectFit: 'contain', display: 'block'}} noZoom width="150" height="150" data-path="images/integrations/xentral-icon.svg" />
</div>

The `connect:Xentral` integration hands open invoices from your Xentral ERP straight
to paywise for collection. You sign in to Xentral once and grant paywise read access
— no API key to hunt down.

<Note>
  paywise reads from Xentral and never writes back. Nothing in your ERP is changed,
  cancelled or marked as paid.
</Note>

## Before you start

* A Xentral account you can sign in with and authorise apps for.
* A paywise account.
* At least one open invoice in Xentral.
* No active DATEV import may exist for your paywise company. Deactivate it under
  **DATEV Einstellungen → Gefahrenzone → Integration deaktivieren** before
  connecting Xentral.

### What paywise reads

| Data              | Why paywise needs it              |
| ----------------- | --------------------------------- |
| Invoices          | The open receivables you submit   |
| Invoice positions | The breakdown behind the amount   |
| Contacts          | The debtor's name and address     |
| Invoice PDF       | The evidence attached to the case |

The integration is read-only.

## 1. Connect Xentral

<Steps>
  <Step title="Open the connection page">
    Go to [app.paywise.de/connect/xentral/](https://app.paywise.de/connect/xentral/).
  </Step>

  <Step title="Accept the terms">
    Tick **„Mit der Nutzung der connect:Xentral Schnittstelle akzeptiere ich die
    Nutzungsbedingungen."**
  </Step>

  <Step title="Establish the connection">
    Choose **Verbindung herstellen** (*establish connection*). paywise sends you to
    the sign-in, where you authenticate with your own Xentral credentials and grant
    access.

    You never enter Xentral credentials into paywise.
  </Step>

  <Step title="Back in paywise">
    After granting access you are returned to paywise automatically and the
    connection is active.
  </Step>
</Steps>

## 2. Submit invoices for collection

<Steps>
  <Step title="Open the invoice picker">
    On the Xentral page in paywise, choose **Rechnungen einreichen**.
  </Step>

  <Step title="Pick the invoices">
    paywise lists your open invoices live from Xentral — with invoice number,
    customer, invoice date, due date and amount. Invoices that are **issued and not
    yet paid** in Xentral are shown.

    The **due date comes straight from Xentral**; paywise calculates nothing here.
  </Step>

  <Step title="Check the debtor data">
    Name and address come from the Xentral contact, the invoice PDF is attached
    automatically. Review and correct anything missing.
  </Step>

  <Step title="Record your payment reminder">
    Xentral supplies no reminders over this interface. Enter how and when you asked
    the debtor to pay — in writing or verbally, the date, and any payment deadline
    you set.

    This matters legally: for consumers a reminder is normally required before
    default interest and collection costs can be claimed.
  </Step>

  <Step title="Send the order">
    Confirm how collection should start, answer the legal questions, accept the terms
    and choose **Auftrag absenden**.
  </Step>
</Steps>

<Warning>
  **Partial payments are not supplied over this interface.** paywise uses the full
  invoice amount as the open amount. If part of it has already been paid, correct the
  amount before submitting.
</Warning>

### Invoices that cannot be submitted

* **Drafts and invoices not yet issued.**
* **Invoices Xentral holds as paid.**
* **Incomplete recipient details.** paywise imports the invoice as an editable
  draft. Complete the name and address in paywise before submitting the order.
* **Already submitted** invoices are shown as *Eingereicht*.

## 3. Disconnect

On the Xentral page, choose **Verbindung trennen** and confirm with **Trennen**.

paywise revokes the access and removes the connection. Orders you already submitted
are unaffected. You can set the access up again at any time.

## Troubleshooting

<AccordionGroup>
  <Accordion title="„Die Verbindung zu Xentral konnte nicht hergestellt werden“">
    Check that you signed in with the right Xentral account and granted access, then
    start the connection again.
  </Accordion>

  <Accordion title="„Ihr Xentral-Zugang ist nicht mehr gültig“">
    The authorisation was withdrawn or expired. Choose **Verbindung herstellen** to
    renew it. Your previous orders are not affected.
  </Accordion>

  <Accordion title="The invoice list is empty">
    paywise shows only issued, still open invoices. Check the invoice status in
    Xentral.
  </Accordion>

  <Accordion title="The open amount is too high">
    This interface supplies no partial payments. Correct the amount by hand before
    submitting.
  </Accordion>
</AccordionGroup>

## Questions

Write to [info@paywise.de](mailto:info@paywise.de).