> ## Documentation Index
> Fetch the complete documentation index at: https://docs.paywise.de/llms.txt
> Use this file to discover all available pages before exploring further.

# Pause the dunning process

> Pauses dunning for this invoice (pause_reason "user"). Idempotent on a repeat. 409 (codes: not_released, invoice_in_inkasso, already_paused -- paused under a different hold, invalid_status, invoice_paid / invoice_cancelled / invoice_written_off, not_api_invoice) when there is no dunning process yet or it is paused otherwise, settled or at debt collection.

<Warning>
  **Draft documentation — API not yet rolled out.** This endpoint describes the preview contract and may change before release. Sandbox access is provided separately. See [access and limitations](/api-docs/mahnservice-api/introduction).
</Warning>


## OpenAPI

````yaml api-docs/mahnservice-api/openapi.json POST /mahnservice/v1/invoices/{uuid}/dunning/pause/
openapi: 3.0.3
info:
  title: paywise Mahnservice API
  version: v1
  description: >-
    Public REST API for the paywise Mahnservice (pre-collection dunning), an
    alternative input path to the bookkeeping integrations (Lexware Office,
    sevDesk) and the CSV import.


    Authentication uses a Bearer token (the same token works for the Inkasso
    API). Each token is bound to a company and a legacy access mode: `test` or
    `production`. Access mode is a data-isolation lane, not the API environment:
    modern credentials use `production` in both production and sandbox. Read
    `/info/`'s `environment` (`production` or `sandbox`) to identify the
    environment serving your request.


    Resources: token introspection (`/info/`), debtors (create/list/get), and
    the invoice lifecycle -- submit (held), upload the invoice PDF (multipart or
    base64; scanned asynchronously, poll the document `status`), release for
    dunning, report payments, cancel / write off, and read the dunning state
    (`dunning_state`, the dunning flow and the sent dunnings with their fees),
    pause and resume the dunning, and read the dunning-flow configuration
    (`/dunning-flows/`). Webhooks notify you about `invoice.created`,
    `invoice.paid`, `invoice.cancelled`, `invoice.written_off`,
    `dunning.level_advanced` and `dunning.handed_to_collection`. Test-mode
    invoices are visible everywhere but never dunned, and their events only
    reach test-mode endpoints.


    Contract: requests are JSON only (documents may also be multipart); unknown
    or read-only body fields and unknown query parameters are rejected with
    `400`; list pages take `limit` (1-100, default 10) and `offset`. Errors are
    English and machine-readable: every error body is `{detail, code[, errors]}`
    -- branch on `code` (`validation_error` with per-field `errors`,
    `not_authenticated`, `permission_denied` -- the token lacks the scope,
    `subscription_required` -- no active Mahnservice subscription (writes other
    than payment reporting), `company_locked` -- the account is locked by
    paywise (every write), `not_found`, `unsupported_media_type`,
    `request_too_large`, `throttled`, `unexpected_body`, and the documented
    `409` codes). A repeat submission of an invoice number that was cancelled,
    written off or archived is a `409` (`invoice_cancelled` /
    `invoice_written_off` / `invoice_archived`), not a replay. `HEAD` mirrors
    `GET` and never writes. Every response carries `X-Paywise-Request-Id`,
    `X-Paywise-Environment` and `Cache-Control: private, no-store`. Token scopes
    apply: `mahnservice:debtors:read` / `:write` and `mahnservice:invoices:read`
    / `:write` (a `:write` grant includes `:read`; keys minted with the full `*`
    grant have everything). Rate limits: 600 requests per minute per key and per
    company, shared with the Case Management API, plus per-operation windows of
    600 reads or 120 writes per minute; a `429` carries `Retry-After`.
servers:
  - url: https://api.paywise.de
    description: Production environment
security: []
tags:
  - name: Info
    description: The authenticated credential and its context.
  - name: Debtors
    description: Debtors invoices are addressed to.
  - name: Invoices
    description: Held invoices, their release, payments and documents.
  - name: Dunning flows
    description: Dunning flow configurations referenced by invoices.
externalDocs:
  url: https://docs.paywise.de/api-docs/mahnservice-api/introduction
paths:
  /mahnservice/v1/invoices/{uuid}/dunning/pause/:
    post:
      tags:
        - Invoices
      summary: Pause the dunning process
      description: >-
        Pauses dunning for this invoice (pause_reason "user"). Idempotent on a
        repeat. 409 (codes: not_released, invoice_in_inkasso, already_paused --
        paused under a different hold, invalid_status, invoice_paid /
        invoice_cancelled / invoice_written_off, not_api_invoice) when there is
        no dunning process yet or it is paused otherwise, settled or at debt
        collection.
      operationId: pause-dunning
      parameters:
        - in: path
          name: uuid
          schema:
            type: string
            format: uuid
          required: true
          description: UUID of the invoice in this request.
      responses:
        '200':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DunningState'
              examples:
                paused:
                  value:
                    state: paused
                    pause_reason: user
                    paused_at: '2026-09-03T09:00:00Z'
                    current_level: 1
                    next_action_date: '2026-09-04T00:00:00+02:00'
                    dunning_flow:
                      id: 73000000-0000-4000-8000-000000000001
                      name: Standard reminders
                      levels: 3
                      level_count: 3
                    dunnings: []
                  summary: Dunning process paused
          description: ''
          headers:
            X-Paywise-Request-Id:
              description: >-
                Fresh server-assigned correlation id for this response.
                Caller-provided request ids are ignored.
              schema:
                type: string
                format: uuid
            X-Paywise-Environment:
              description: Environment that produced the response.
              schema:
                enum:
                  - production
                  - sandbox
                type: string
            Cache-Control:
              description: >-
                Cacheability directive. Authenticated responses use `private,
                no-store`; the legal-form catalog may use `private,
                max-age=86400`.
              schema:
                type: string
        '400':
          description: Standard error response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
          headers:
            X-Paywise-Request-Id:
              description: >-
                Fresh server-assigned correlation id for this response.
                Caller-provided request ids are ignored.
              schema:
                type: string
                format: uuid
            X-Paywise-Environment:
              description: Environment that produced the response.
              schema:
                enum:
                  - production
                  - sandbox
                type: string
            Cache-Control:
              description: >-
                Cacheability directive. Authenticated responses use `private,
                no-store`; the legal-form catalog may use `private,
                max-age=86400`.
              schema:
                type: string
        '401':
          description: Standard error response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
          headers:
            X-Paywise-Request-Id:
              description: >-
                Fresh server-assigned correlation id for this response.
                Caller-provided request ids are ignored.
              schema:
                type: string
                format: uuid
            X-Paywise-Environment:
              description: Environment that produced the response.
              schema:
                enum:
                  - production
                  - sandbox
                type: string
            Cache-Control:
              description: >-
                Cacheability directive. Authenticated responses use `private,
                no-store`; the legal-form catalog may use `private,
                max-age=86400`.
              schema:
                type: string
        '403':
          description: Standard error response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
          headers:
            X-Paywise-Request-Id:
              description: >-
                Fresh server-assigned correlation id for this response.
                Caller-provided request ids are ignored.
              schema:
                type: string
                format: uuid
            X-Paywise-Environment:
              description: Environment that produced the response.
              schema:
                enum:
                  - production
                  - sandbox
                type: string
            Cache-Control:
              description: >-
                Cacheability directive. Authenticated responses use `private,
                no-store`; the legal-form catalog may use `private,
                max-age=86400`.
              schema:
                type: string
        '404':
          description: Standard error response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
          headers:
            X-Paywise-Request-Id:
              description: >-
                Fresh server-assigned correlation id for this response.
                Caller-provided request ids are ignored.
              schema:
                type: string
                format: uuid
            X-Paywise-Environment:
              description: Environment that produced the response.
              schema:
                enum:
                  - production
                  - sandbox
                type: string
            Cache-Control:
              description: >-
                Cacheability directive. Authenticated responses use `private,
                no-store`; the legal-form catalog may use `private,
                max-age=86400`.
              schema:
                type: string
        '409':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
          description: ''
          headers:
            X-Paywise-Request-Id:
              description: >-
                Fresh server-assigned correlation id for this response.
                Caller-provided request ids are ignored.
              schema:
                type: string
                format: uuid
            X-Paywise-Environment:
              description: Environment that produced the response.
              schema:
                enum:
                  - production
                  - sandbox
                type: string
            Cache-Control:
              description: >-
                Cacheability directive. Authenticated responses use `private,
                no-store`; the legal-form catalog may use `private,
                max-age=86400`.
              schema:
                type: string
        '429':
          description: Standard error response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
          headers:
            X-Paywise-Request-Id:
              description: >-
                Fresh server-assigned correlation id for this response.
                Caller-provided request ids are ignored.
              schema:
                type: string
                format: uuid
            X-Paywise-Environment:
              description: Environment that produced the response.
              schema:
                enum:
                  - production
                  - sandbox
                type: string
            Cache-Control:
              description: >-
                Cacheability directive. Authenticated responses use `private,
                no-store`; the legal-form catalog may use `private,
                max-age=86400`.
              schema:
                type: string
            Retry-After:
              description: Integer seconds to wait before retrying a throttled request.
              schema:
                type: integer
                minimum: 1
        '500':
          description: Standard error response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
          headers:
            X-Paywise-Request-Id:
              description: >-
                Fresh server-assigned correlation id for this response.
                Caller-provided request ids are ignored.
              schema:
                type: string
                format: uuid
            X-Paywise-Environment:
              description: Environment that produced the response.
              schema:
                enum:
                  - production
                  - sandbox
                type: string
            Cache-Control:
              description: >-
                Cacheability directive. Authenticated responses use `private,
                no-store`; the legal-form catalog may use `private,
                max-age=86400`.
              schema:
                type: string
      security:
        - tokenAuth: []
components:
  schemas:
    DunningState:
      type: object
      description: |-
        The dunning state of one invoice: the dunning process plus the history
        of sent notices. A held, never-released invoice reports the held shape
        with no process.
      properties:
        state:
          allOf:
            - $ref: '#/components/schemas/MahnserviceDunningStateEnum'
          readOnly: true
          nullable: true
          description: >-
            Current dunning process state. held means an API invoice awaits
            release; an invoice settled while held reports paid, cancelled, or
            written_off. Null means a bookkeeping invoice has never been
            enrolled.
        pause_reason:
          allOf:
            - $ref: '#/components/schemas/PauseReasonEnum'
          readOnly: true
          nullable: true
          description: >-
            Reason recorded for the process hold (manual user pause,
            subscription, administrator, debtor hold, or disconnected
            integration); null when no reason is recorded.
        paused_at:
          type: string
          format: date-time
          readOnly: true
          nullable: true
          description: >-
            Time the process entered its current pause. Null when not paused,
            when no process exists, or when a legacy pause has no recorded
            timestamp.
        current_level:
          type: integer
          readOnly: true
          nullable: true
          description: >-
            One-based next dunning level. It can be one beyond the final
            configured level after the last notice; null when no dunning process
            exists.
        next_action_date:
          type: string
          format: date-time
          readOnly: true
          nullable: true
          description: >-
            Scheduled time of the next dunning action, which can be a notice or
            automatic debt-collection handover. Null when no action is scheduled
            or no process exists.
        dunning_flow:
          allOf:
            - $ref: '#/components/schemas/DunningFlowSummary'
          readOnly: true
          nullable: true
          description: >-
            Flow assigned to this invoice's dunning process, which can be an
            older configuration version. Null when no process or assigned flow
            exists.
        dunnings:
          type: array
          items:
            $ref: '#/components/schemas/Dunning'
          readOnly: true
          description: >-
            History of sent or attempted dunning notices. Empty when the invoice
            has no dunning process.
      required:
        - current_level
        - dunning_flow
        - dunnings
        - next_action_date
        - pause_reason
        - paused_at
        - state
    Error:
      type: object
      properties:
        detail:
          type: string
          description: Short human-readable summary of the error.
        code:
          type: string
          description: Machine-readable error category.
        errors:
          type: array
          items:
            $ref: '#/components/schemas/ErrorItem'
          description: Field-level validation errors, when applicable.
      required:
        - detail
        - code
      additionalProperties: false
    MahnserviceDunningStateEnum:
      enum:
        - held
        - pending
        - active
        - paused
        - completed
        - paid
        - cancelled
        - written_off
        - inkasso
      type: string
      description: |-
        * `held` - Held
        * `pending` - Pending
        * `active` - Aktiv
        * `paused` - Pausiert
        * `completed` - Abgeschlossen
        * `paid` - Paid
        * `cancelled` - Storniert
        * `written_off` - Ausgebucht
        * `inkasso` - An Inkasso übergeben
    PauseReasonEnum:
      enum:
        - user
        - subscription
        - admin
        - debtor
        - integration
      type: string
      description: |-
        * `user` - Manuell pausiert
        * `subscription` - Abo gekündigt
        * `admin` - Vom Administrator pausiert
        * `debtor` - Schuldner pausiert
        * `integration` - Buchhaltungs-Verbindung getrennt
    DunningFlowSummary:
      type: object
      description: |-
        The flow the process runs on (summary; the full config lives at
        GET /dunning-flows/). Fixed shape, not a free-form dict, so SDK
        generators get real types.
      properties:
        id:
          type: string
          format: uuid
          readOnly: true
        name:
          type: string
          readOnly: true
        levels:
          type: integer
          readOnly: true
          description: >-
            Number of levels (same value as level_count; kept for
            compatibility).
        level_count:
          type: integer
          readOnly: true
      required:
        - id
        - level_count
        - levels
        - name
    Dunning:
      type: object
      description: One sent (or attempted) dunning notice.
      properties:
        level:
          type: integer
          readOnly: true
          description: One-based dunning level for this sent or attempted notice.
        channel:
          allOf:
            - $ref: '#/components/schemas/ChannelEnum'
          readOnly: true
          description: 'Delivery channel for this notice: email, postal letter, or both.'
        state:
          allOf:
            - $ref: '#/components/schemas/MahnserviceMahnungStatusEnum'
          readOnly: true
          description: >-
            Delivery state of this individual notice, separate from the
            invoice's dunning process state. manual means manual sending is
            required.
        sent_at:
          type: string
          format: date-time
          readOnly: true
          nullable: true
          description: Time the notice was sent; null if no send time is recorded.
        error_message:
          type: string
          readOnly: true
          nullable: true
          description: >-
            Public explanation of the notice's delivery error, or null when no
            error is recorded.
        dunning_fee:
          allOf:
            - $ref: '#/components/schemas/DunningFee'
          readOnly: true
          nullable: true
          description: >-
            Fee charged with this notice, recorded at send time; null if no fee
            was charged. Later flow changes do not change this historical
            amount.
      required:
        - channel
        - dunning_fee
        - error_message
        - level
        - sent_at
        - state
    ErrorItem:
      type: object
      properties:
        field:
          type: string
          nullable: true
          description: >-
            Path to the field that caused the error, using dots for objects and
            brackets for list indexes, for example `claims[0].amount`; null for
            an error without a field path.
        code:
          type: string
          description: Machine-readable field error code.
        message:
          type: string
          description: Human-readable explanation of the field error.
      required:
        - field
        - code
        - message
      additionalProperties: false
    ChannelEnum:
      enum:
        - email
        - letter
        - both
      type: string
      description: |-
        * `email` - E-Mail
        * `letter` - Brief
        * `both` - E-Mail & Brief
    MahnserviceMahnungStatusEnum:
      enum:
        - pending
        - sent
        - delivered
        - opened
        - bounced
        - failed
        - manual
      type: string
      description: |-
        * `pending` - Pending
        * `sent` - Versendet
        * `delivered` - Zugestellt
        * `opened` - Geöffnet
        * `bounced` - Unzustellbar
        * `failed` - Fehlgeschlagen
        * `manual` - Manuell versenden
    DunningFee:
      type: object
      description: The Mahngebühr charged with a sent Mahnung (snapshotted at send time).
      properties:
        amount:
          type: string
          format: decimal
          pattern: ^-?\d{0,6}(?:\.\d{0,2})?$
          readOnly: true
          description: Dunning fee in EUR, recorded at send time.
        charged_at:
          type: string
          format: date-time
          readOnly: true
      required:
        - amount
        - charged_at
  securitySchemes:
    tokenAuth:
      type: http
      scheme: bearer

````